Welcome to Indoor Lights! We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website, www.indoorlights.co.uk (the “Site”).
Information We Collect
Personal Information
When you interact with our Site, we may collect personal information that you provide to us, such as:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and any other registration details.
- Payment Information: Credit card details and billing information when you make purchases.
- Communications: Records of your communication with us, including customer support inquiries.
Non-Personal Information
We also collect non-personal information that does not directly identify you, including:
- Usage Data: Information about how you use our Site, such as the pages you visit, the time and date of your visit, and the time spent on those pages.
- Device Information: Information about the device you use to access our Site, including IP address, browser type, and operating system.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interaction with our Site and improve your experience.
How We Use Your Information
We use your information for various purposes, including:
- Providing Services: To process your orders, manage your account, and provide customer support.
- Personalization: To tailor content and recommendations to your preferences and interests.
- Marketing and Promotions: To send you promotional materials and updates about our products and services, with your consent where required by law.
- Improvement: To analyze usage patterns and improve our Site, products, and services.
- Security: To protect our Site and ensure the safety and security of our users and data.
- Legal Obligations: To comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, and marketing assistance.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Legal Requirements: When required by law or in response to legal processes, such as subpoenas or court orders.
- Protection of Rights: To protect the rights, property, and safety of our company, our users, and others.
Your Choices and Rights
You have certain rights regarding your personal information, including:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request corrections to any inaccurate or incomplete information.
- Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: The right to opt-out of receiving marketing communications from us.
- Cookies: The ability to manage your cookie preferences through your browser settings.
Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the “Effective Date” at the top. Your continued use of the Site after such changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: sales@indoorlights.co.uk
Phone: 01772 256719
Address: Indoor Lights, Shelley Rd, Ashton-on-Ribble, Preston PR2 2ZH
Thank you for choosing Indoor Lights. We value your privacy and are committed to safeguarding your personal information.